Terms & Conditions (International)
PS. If there has been no response from you within 14 days after shipping quotation and notification has been sent, your order will be deemed as abandoned and will be relist for other potential buyers to purchase, there will be no refund for any paid amount for an abandoned order. (You may wish to still contact us after 14 days to check if your item is still available, we may still be able to ship your order out if the item has not been sold to another buyer.)
You may contact us and find out estimate shipping cost.
Once the product arrive to Avolounge Warehouse, we will inform you via E-mail or phone contacts, however if we are not able to get your acknowledgement, Avolounge will send a final e-mail to your mailbox, from the day of the send, you are given 14 days to acknowledgement, if there are no response within this 14 days, your payment for the order will be fortified.
- If any item is damaged in transit we will first seek to replace the item at no cost to the customer. If there are no replacements, the customer can select one of these two options:
- Return the damaged item and receive a refund in full.
- Have the item professionally repaired by our artist at no cost to the buyer.